Restaurants and bars say it’s to ensure workers get paid fairly, especially for large groups. They argue that a mandatory visible charge prevents tip-skimming or unfair distribution. But here’s the kicker: many places still call it “discretionary” even when they train staff to insist it’s non-negotiable. That’s like offering you free dessert and then handing you a fork that’s glued to the table.
The term itself is a bit of a linguistic trick. “Discretionary” implies you have the final say—like how you decide whether to buy that weird-shaped avo at the market. But the reality? Some managers will frown, others will sigh, and a few will actually remove it if you push. The power dynamic is awkward, and they’re counting on your politeness.
